Posted by Calico UK - 10:00 on 10 January 2009
Over recent months customers have reported to us that their broadband providers block access to outgoing mail servers other than their own . These restrictions can be frustrating and mean that you have to route your outgoing mail via the broadband provider’s server.
There is a way for you to bypass these mechanisms – by routing your mail through us using different port settings. Any of our helpdesk team would be happy to talk you through this if you’d like to update your settings – just call us on 01381 600580 or email firstname.lastname@example.org for more details.
We’d also like to make it clear that we do not place any similar restrictions on our own broadband services – we leave the choice to you rather than imposing a preferred method. We won’t say who any of the restrictive broadband suppliers are, as naming names is something we don’t ‘Wanadoo’!
If you’d like to discuss anything from this newsletter, please don’t hesitate to contact us.
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